Shipping & Returns
Our Default Handling Time is currently set to 1-3 business days.
Our Default Shipping Address is:
PartzStop
650 Forest Edge Drive
Vernon Hills, IL 60061
Domestic Shipping
Free Economy
Regions Transit Time (excluding handling time) Shipping Fee
US States (excl. Alaska, Hawaii, US Protectorates, APO/FPO) 3-5 Days $0.00 per order +
$0.00 per Lb
Standard Shipping
Regions Transit Time (excluding handling time) Shipping Fee
US States 2 - 3 Days $4.49 per order +
$7.00 per Lb
Alaska, Hawaii 4 - 8 Days $25.00 per order +
$7.00 per Lb
Puerto Rico 4 - 8 Days $4.49 per order +
$8.00 per Lb
Guam, American Samoa, Virgin Islands, Marshall Islands, Northern Mariana Islands, Federated States of Micronesia, Palau 14 - 28 Days $4.49 per order +
$8.00 per Lb
AP, AA, AE 14 - 28 Days $4.49 per order +
$8.00 per Lb
At PartzStop, we are committed to providing our customers with the best possible on-line shopping experience. This includes a commitment to excellent customer service, even after your order has been delivered. If for any reason you are unsatisfied with a product purchased through PartzStop, we will gladly assist you with our return program. All return requests must be submitted within 30 days of shipment.
RETURNING MERCHANDISE
To return an item, use the following steps:
1. Contact us by email to request a Return Authorization Number (RMA). Returns received outside of this process are subject to delay or refusal.
2. Re-package the item and affix the shipping label as instructed.
3. Include a copy of your order confirmation or packing slip with the package with the RMA# clearly written on it.
4. Make sure you receive a tracking number for the package so there is a way to track the package back to us. Also, if the order was expensive, you may want to consider insuring the package against loss or damage. PartzStop is not responsible for return items damaged in transit.
Our default return address is:
Return Department of PartzStop
650 Forest Edge Drive
Vernon Hills, IL 60061
Please, contact us if you have any questions:
Email: customersupport@partzstop.com
Customer Support Direct Line: 888-843-3870
