Shipping & Returns

Our Default Handling Time is currently set to 1-3 business days.

Our Default Shipping Address is:
PartzStop
1730 Robinwood Ln, Riverwoods, Riverwoods, Il, 60015, United States

Domestic Shipping

Free Economy

Regions  Transit Time (excluding handling time) Shipping Fee
US States (excl. Alaska, Hawaii, US Protectorates, APO/FPO) 3-5 Days $0.00 per order +
$0.00 per Lb

 

Standard Shipping

Regions  Transit Time (excluding handling time) Shipping Fee 
US States 2 - 3 Days $4.49 per order +
$7.00 per Lb
Alaska, Hawaii 4 - 8 Days $25.00 per order +
$7.00 per Lb
Puerto Rico 4 - 8 Days $4.49 per order +
$8.00 per Lb
Guam, American Samoa, Virgin Islands, Marshall Islands, Northern Mariana Islands, Federated States of Micronesia, Palau 14 - 28 Days $4.49 per order +
$8.00 per Lb
AP, AA, AE 14 - 28 Days $4.49 per order +
$8.00 per Lb

 

At PartzStop, we are committed to providing our customers with the best possible on-line shopping experience. This includes a commitment to excellent customer service, even after your order has been delivered. If for any reason you are unsatisfied with a product purchased through PartzStop, we will gladly assist you with our return program.  All return requests must be submitted within 30 days of shipment.

RETURNING MERCHANDISE

To return an item, use the following steps:
1. Contact us by email to request a Return Authorization Number (RMA). Returns received outside of this process are subject to delay or refusal.
2. Re-package the item and affix the shipping label as instructed.
3. Include a copy of your order confirmation or packing slip with the package with the RMA# clearly written on it.
4. Make sure you receive a tracking number for the package so there is a way to track the package back to us. Also, if the order was expensive, you may want to consider insuring the package against loss or damage. PartzStop is not responsible for return items damaged in transit.

Our default return address is:

PartzStop
13 Cedar Court, Unit 5, Vernon Hills, Il 60061 US